At Unturabl, we want our clients to be satisfied with the services offered for dress rental. But if a return becomes inevitable, we have described the easy procedure that will be followed.

1. Eligibility to Return

Returns should be requested within the period of renting and are to be returned under the terms and conditions agreed upon. Items are supposed to be in the same state they were in when delivered and free from excessive wear and tear.

2. Refund Procedure

Refunds for returned items will be done through bank transfer. The customer is supposed to provide the bank account details for this process. Please ensure that the information is correct to avoid delays. Refunds will only be initiated after the returned item has been inspected and confirmed to meet the return criteria.

3. Payment Method

While all the payments are received in cash upon delivery, all refunds will be provided through bank transfers.

For more inquiries or for support, contact us at [email protected]. Thanks, and we appreciate your approach while choosing Unturabl for your dress rental requirements.